Do you mean SBI Securities, a Japanese Internet securities broker, by "SBI"?
If so, try following telephone numbers in Japan. They may have English-speaking staff.
0120-104-214
03-5562-7210
If they don't have, write and send a letter by airmail to the address below with a notice like "I want to open my account in your company." on the envelope.
SBI Securities Co., Ltd.
Roppongi 1-6-1, Minato-ku, Tokyo 106-0032, Japan
Source(s):
https://trading1.sbisec.co.jp/ETGate/WPLETmgR001Control?OutSide=on&getFlg=on&burl=search_home&cat1=home&cat2=corporate&dir=corporate&file=home_gaiyou.html
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