Have NatWest and RBS gone mad?

New RBS chief executive Ross McEwan, said: 'I just don't like it. I find it absolutely abhorrent that you would give a new customer a better deal than someone who has been with you for 30 years.'

http://www.thisismoney.co.uk/money/saving/article-...

But that's what banks have done ever since their marketing departments introduced new products.

Update:

This guy is saying give loyal customers the same rate, not reserve the best rates for new ones.

4 Answers

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  • 7 years ago
    Favourite answer

    it is not just banks insurance companies have been doing for years, entise new customers in, then when they have got them put up the premiums (insurance companies). lower credit interest rates and increase debit interst rates(banks).

    Long gone are the days loyal customers were rewarded, I agree it is wrong, that is the way things ae done now.

  • Rebz
    Lv 5
    7 years ago

    I thought people would have left that bank with the balls up when people could not get their wages!

  • 7 years ago

    Everyone's at it. Internet providers, mobile phone companys, insurance company's ........the lot.

  • Gerald
    Lv 6
    7 years ago

    the wolf has to have a smile once you are in his lair he can show his teeth isn't that life today with everything

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