Programs keep crashing on my laptop?

My assumption is that I have a virus I wont deny that, but what ever is on my computer keeps crashing my programs so I cant even virus scan without it freezing every couple minutes. Eventually it just freezes the whole system.

So does anyone have any ideas on how to fix this because the only thing I can think of is saving as many files as possible and factory resetting?

Also the system is running windows 7 if that helps and my Kaspersky wont work well enough.

Thanks.

2 Answers

Relevance
  • 6 years ago

    imho this is because what you are running is not compatible with your pc i will post a link and press ctrl alt del and see what is running in the background also view event viewer and this will tell you what is causing your problem thanks ian

  • Anonymous
    6 years ago

    you may have virus or drivers you have installed is not supported by the devices

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