Kaspersky Troubles?

I'm running Kaspersky 2016 Total Internet Security on an Acer Aspire E15 with Windows 10. Originally, in the upper right hand corner of the internet browser it had a little green eye that would count how many items (pop ups, malware, ads etc) it blocked on each new screen I visited. Now it's greyed out and doesn't do jack diddly. It might be incognito mode (which doesn't make sense, never activated it to the best of my knowledge) or something else. Either way, I want my comforting green blob back that shows me how many nasties this is blocking for each page.

Help?

1 Answer

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  • 3 years ago
    Favourite answer

    Which browser?

    It might be worth upgrading to the 2017 version. I started with KIS 2015, but I upgraded to 2016 and now 2017 as each new version came out. The Kaspersky eye is working fine for me in my browser. It could be that Microsoft have introduced something in one of their Windows updates, and Kaspersky have not tracked the change in the 2016 version.

    If you don't solve it, try looking on the Kaspersky forums to see if anyone else has seen the problem. If you cannot find anything relating to this feature, ask your own question on the forum.

    I hope this helps.

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