I hate having to explain the obvious but unfortunately America produces so many stupid people.
The problem is and always will be the consumer, not the business. FIRST the consumer rushed to the business because they were the cheapest with best quality and that put everyone else out of business.
Then the business, being a monopoly, realized they could earn more money by slow changes, the consumer accepts these changes as they're gradual and ends up with a product that was worse than before there was decent competition.
Still though, competition does exist on the smaller scale but the consumer doesn't give small business a chance and instead keeps backing major corporations.
The power of corporations comes from the CONSUMER, stop buying there and find better alternatives.
*This message brought to you by the Support Small Business Fund.
The consumer is the greedy one,