garage door won't close with car remote?

Garage door will go up with the garage door remote but will not go down using the remote. you have to press the button on the wall to make the garage door go down. Need a repair to fix this problem. thank-you. the tracking became loose and after tightening door works fine

2 Answers

  • 1 month ago

    If you have to HOLD the wall button, the issue is most likely the safety sensor that is supposed to detect objects blocking the path of the door. Holding the button overrides the safety. If the tracking was loose, and you didn't realign the sensor after tightening it, that would probably misalign the sensor.

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  • 1 month ago

    Change the battery in the remote. Or you might have to program the remote to the box. There should be instructions. 

    • STEVEN F
      Lv 7
      1 month agoReport

      For either of those issues, the door wouldn't OPEN with the remote either.

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