Ordered phone from Verizon, UPS says delivered, but it was not. Where do I go from here for help?

The "proof of delivery" says "signed by: door" We asked the doorman, checked the mailroom, and checked the front office and there is no package for me. 

6 Answers

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  • 2 months ago

    With UPS you should always contact the shipper and have them go thru the process of dealing with the shipper.

  • 2 months ago

    File a complaint with ups.

    If it was signed,  what's the name?

  • Tavy
    Lv 7
    2 months ago

    Contact Verizon not the courier.

  • Scott
    Lv 7
    2 months ago

    Contact Verizon, they are ups's customer, not you.

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  • Anonymous
    2 months ago

    call UPS...............

  • Mark
    Lv 6
    2 months ago

    Call Verizon Customer Service.

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