i have malwarebytes premium but it says my real time protection layer is turned off, what do i do?

i have malwarebytes premium on my windows 7 desktop and recently i had a pop up inviting me to install a new improved version of malwarebytes premium for free, so i went agead and did it, my computer rebooted....and now i have the message in malwarebytes that ' real time protection layer is not turned on'?   it was on before the update installed....my license is on an automatic renewal...what do i do?

here is a picture of the message i'm getting; 


also i forgot to add, it won't let me turn on the protection when i go to turn it on?

what do i do?

Update 2:

thanks, it appeared to have righted itself the next time i switched my computer on, its all working now.

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2 Answers

  • 2 months ago
    Favourite answer

    Your best bet is to go to the malwarebytes forum, as there are experts there. Malwarebytes can be sensitive on upgrades and that is why I have the auto upgrade feature turned off.

  • Olive
    Lv 7
    2 months ago

    Try uninstalling it and reinstall

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