Forgot password ?

Trying to help someone who is really not good on computers.she has forgotten her password to get into her account,her recovery email address is no longer good,she retired years ago. I have been trying to help but she keeps getting the runaround from yahoo. Is there a way other than sending a code to an email address that no longer exists to get into her account. We are trying to set up her email on her new iPad. She does not want to get a new email address because she does not want to have to advise all her contacts, banking and bills.  This person is 74 years of age and I have tried every password she uses with no luck. Please I need help!!

1 Answer

  • ?
    Lv 7
    2 months ago

    Unless you have set up a recovery method you won't be able to get your account back. This is how to recover your account if you have password/sign in problems:

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